1. Data we collect
We only collect the data necessary to respond to requests submitted through forms, email or other contact channels made available on the website.
These data may include name, email address, telephone contact, company and the content of the message submitted.
2. Processing purposes
Data is used to respond to enquiries, manage commercial requests, provide support and improve the quality of communication with clients and partners.
We do not use data for automated decisions with legal effects or for purposes incompatible with the initial purpose of collection.
3. Legal basis and retention
Processing is carried out on the basis of the data subject's consent, pre-contractual steps and Granfer's legitimate interest in managing institutional and commercial relationships.
Data is retained only for the period necessary to achieve the purpose for which it was collected and to comply with legal obligations.
4. Sharing and security
Granfer does not sell personal data. Data may be shared with service providers essential to the operation of the website, always under adequate contractual safeguards.
We apply reasonable technical and organisational measures to protect data against unauthorised access, loss, alteration or improper disclosure.
5. Rights of data subjects
Under applicable legislation, you may request access, rectification, erasure, restriction, objection to processing and portability of your data.
- Request for access to the personal data processed.
- Correction of incomplete or outdated data.
- Deletion of data where legally permissible.
- Withdrawal of consent for future contacts.
Contacts and requests. To exercise data protection rights, clarify legal clauses or handle any request regarding this policy, please email geral@granfer.pt.